Privacy Policy
Thompson Charity Foundation Ltd
ABN 39 681 961 286
Effective Date: 21.6.2025
Thompson Charity Foundation Ltd (“we”, “us”, “our”) is committed to protecting the privacy of individuals and ensuring that personal information is handled in a safe, secure, and responsible manner in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose personal information collected through our website and other channels.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Contact details (e.g., phone number, email address, mailing address)
- Donation and payment details
- Information provided in forms or inquiries submitted through our website
- Details about your interactions with us, including participation in events or campaigns
- Technical data such as IP address, browser type, and website usage (via cookies or analytics tools)
2. How We Collect Personal Information
We collect personal information when you:
- Visit our website
- Make a donation
- Subscribe to our mailing list
- Contact us via email, phone, or online forms
- Register for or attend our events or programs
- Engage with us on social media
3. Why We Collect Personal Information
We collect your personal information for the following purposes:
- To process and acknowledge donations
- To respond to inquiries or feedback
- To provide information about our services, initiatives, and events
- To issue donation receipts and comply with legal obligations
- To improve our website and communication efforts
- For internal reporting, analytics, and fundraising planning
4. Disclosure of Personal Information
We will not sell your personal information. We may disclose your information to:
- Our staff, contractors, or volunteers who need it to carry out their duties
- Third-party service providers assisting with payment processing, marketing, IT services, or analytics
- Government authorities or regulators where required by law
All third-party providers are bound by confidentiality and privacy obligations.
5. Data Storage and Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, or disclosure. These measures include:
- Secure digital storage systems
- Password protection and access controls
- Staff training and confidentiality agreements
Where information is no longer needed, we will take reasonable steps to destroy or de-identify it, unless retention is required by law.
6. Access and Correction
You may request access to or correction of your personal information at any time by contacting us at the details below. We will respond to your request within a reasonable timeframe and in accordance with legal obligations.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to track user interactions and improve user experience. You can manage or disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these other sites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.
10. Contact Us
For any questions about this Privacy Policy, or to request access or changes to your personal information, please contact:
Thompson Charity Foundation Ltd